BOUNDLESS BY BAKER & TAYLOR
Public Library and School Privacy Statement

Introduction

Baker & Taylor, LLC ("Baker & Taylor" or "we" "our" or "us") has entered into an agreement with your Library or School to provide (a) a digital content management system which supplies and hosts eContent (as defined below) for access and use by the Library or School and its authorized users, (b) an online authentication system which facilitates the checking out of eContent by your School's authorized users from your local Public Library, or (c) both such systems. Those systems and the related services involved in supplying and hosting eContent are collectively referred to in this Privacy Statement as "BOUNDLESS BY BAKER & TAYLOR."

If you are a patron or employee of the Library or an enrolled student, faculty member or staff member of the School who has been authenticated by the applicable automated management system, then you may access BOUNDLESS BY BAKER & TAYLOR as an authorized user through your Library or School.

Is this Privacy Statement binding on me?

Yes. When you access BOUNDLESS BY BAKER & TAYLOR through your Library or School, you are agreeing that this Privacy Statement applies to you and you are bound by it. Please do not access BOUNDLESS BY BAKER & TAYLOR if you disagree with anything in this Privacy Statement because any and all information that is collected or used by us in connection with BOUNDLESS BY BAKER & TAYLOR, or when you access BOUNDLESS BY BAKER & TAYLOR, is governed by this Privacy Statement.

We have implemented the standards described in this Privacy Statement to protect the privacy of all authorized users of BOUNDLESS BY BAKER & TAYLOR. We believe that effective privacy controls are the cornerstone of open and engaged communities.

We have adopted the Student Privacy Pledge located at studentprivacypledge.org, which is maintained by the Future of Privacy Forum (FPF) and the Software & Information Industry Association (SIIA). As a signatory, we embrace the commitment to support the effective use of student information and safeguard student privacy and information security.

When you download, display and/or use eContent delivered through BOUNDLESS BY BAKER & TAYLOR, or post any material through the use of any interactive service available at BOUNDLESS BY BAKER & TAYLOR, you are also agreeing to the terms of the BOUNDLESS BY BAKER & TAYLOR End User License Agreement (the "EULA"), which is posted on BOUNDLESS BY BAKER & TAYLOR, and are bound by it.

Please do not download, display and/or use eContent delivered through BOUNDLESS BY BAKER & TAYLOR, or post any material through the use of any such interactive service, if you disagree with anything in the EULA. The EULA and this Privacy Statement both apply to your use of BOUNDLESS BY BAKER & TAYLOR.

Is this the only policy governing the use of my information on services offered by my Library or School?

No. This Privacy Statement only applies to the information that is collected or used by us in connection with BOUNDLESS BY BAKER & TAYLOR or when you access BOUNDLESS BY BAKER & TAYLOR.

The use of your information on BOUNDLESS BY BAKER & TAYLOR is also subject to your Library or School's Privacy Policy. Your Library or School's privacy policy can be accessed anytime through your Library or School website.

Please be aware that third party applications that have been authorized by your Library or School may have their own privacy policies relating to your information.

What types of information are collected on this service?

In order to provide the BOUNDLESS BY BAKER & TAYLOR service for you, several types of information may be collected, stored and used:

  • Personal information
  • Borrowing information
  • Interactive Content
  • Feedback and Suggestions
  • Non-Identifying information
  • Student Data received from or through your School.

You will find a description of these types of information and how they are handled in the sections that follow.

Personal Information

What personal information is collected?

To establish that you are an authorized user of the BOUNDLESS BY BAKER & TAYLOR services at your Library or School, you will be asked to present the following information:

Using BOUNDLESS BY BAKER & TAYLOR at your Library:

  • You will be asked to present your library barcode (or Patron ID), your PIN (if required by your library) and your email address. Similarly, when checking out eContent, you will also be asked for, and we will collect, your authorized user credentials. To post Interactive Content, you may be asked to create and provide a username to be associated with your postings. When creating a username, please do not include personal information like your last name or date of birth.
  • You may elect to not provide your email address. The purpose of the email address is only to enable notice communications related to your use of BOUNDLESS BY BAKER & TAYLOR. The email address and account identification that you provide will not be used by us for any other purpose without your consent, or be shared with any party other than your Library and any required ereader service without your direction to do so. We encourage you to check your Library's policies to understand the other ways in which your contact information may be used by your Library.
  • If you are under the age of 13, you must not enter your own email address. You must either elect to not provide your email address or you must only enter the email address of your parent or guardian for this purpose.
Using BOUNDLESS BY BAKER & TAYLOR at your School:
  • We do not collect personal identifiable information directly from you. We collect your login credentials but those credentials do not include personal identifiable information.
  • Your School will provide you and each authorized user of BOUNDLESS BY BAKER & TAYLOR with login credentials and confirm that it has obtained any appropriate consent from your parent or legal guardian, as and when needed, in order for you to use BOUNDLESS BY BAKER & TAYLOR.
  • When you use BOUNDLESS BY BAKER & TAYLOR, you will be asked to present the login credentials provided by your School for your use of BOUNDLESS BY BAKER & TAYLOR. This will enable us to establish that you are an authorized user of BOUNDLESS BY BAKER & TAYLOR at your School.
  • To post Interactive Content, you may be asked to create and provide a username to be associated with your postings. When creating a username, please do not include personal information like your last name or date of birth.
  • We may also gain access to your Student Data if requested by your School for the purposes of performing services on the School's behalf. As used herein, "Student Data" means personal identifiable information of a student and/or their "education records" as defined in the Family Educational Rights and Privacy Act ("FERPA") 20 U.S.C. PART 1232g and Personal Identifiable Information as defined in the Children's Online Privacy Protection Act of 1998 ("COPPA") 15 U.S.C. PART 6501-6506. In such event, we will receive the applicable elements of your Student Data directly from your School (or a technology provider engaged by your School, such as Clever, acting on your School's behalf) solely for purposes of performing our services on your School's behalf, rather than collecting it from you.
  • Your Student Data is used only for educational purposes at the discretion of the School. We consider Student Data to be confidential and do not use such data for any purpose other than to provide services on your School's behalf.
  • If you are a student, parent or other authorized user, please contact your School if you have questions about the use of your Student Data by your School, your School's technology service providers like Clever, or by us. If you have any questions about reviewing, modifying, or deleting personal information of a student, please contact your School directly.

How is my personal information used?

If you choose to use interactive services available on BOUNDLESS BY BAKER & TAYLOR, including but not limited to posting reviews, assigning star ratings, creating lists, submitting any Authorized User Created eContent (as defined in the EULA) or otherwise participating in any interactive features (collectively, "Interactive Content"), information such as the username or name you have chosen to display, and your Library or School affiliation(s), may accompany your Interactive Content. When creating a username, please do not include personal information like your last name or date of birth.

We may disclose your personal information and any content associated with your account if required to do so by law or in a good faith belief that such disclosure is reasonably necessary to: (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, or (b) enforce the EULA, including investigation of potential violations thereof.

If we receive elements of your Student Data directly from your School (or a technology provider engaged by your School, such as Clever, acting on your School's behalf), we will use them solely for purposes of performing our services on your School's behalf.

Is my personal information protected?

Information collected or used by us in connection with BOUNDLESS BY BAKER & TAYLOR, or when you access BOUNDLESS BY BAKER & TAYLOR, is stored in one or more secured servers in one or more secured facilities. We maintain strict administrative, technical and physical procedures to protect information stored in our servers. Access to information is limited (through user/password credentials) to those certain employees who require it to perform their job functions.

This information will be used by us and your Library or School to deliver the services you request in accordance with this Privacy Statement. We will not sell, rent or trade your personal information, but we may display Interactive Content in BOUNDLESS BY BAKER & TAYLOR or make other commercial uses of Interactive Content.

Can I change or delete my personal information?

You may alter or delete any of the personal information in your BOUNDLESS BY BAKER & TAYLOR account except for your library card number(s) or authorized user credentials.

Note that changes to personal information are not retroactive, and previously entered information and associated Interactive Content may persist on memory discs.

Do I have to provide contact information?

No, you do not need to provide contact information such as an email address to use BOUNDLESS BY BAKER & TAYLOR. Such information is optional.

If you are under the age of 13, you must not enter your own email address. You must either elect to not provide your email address or you must only enter the email address of your parent or guardian for this purpose.

See also the response given above to the question, "What personal information is collected?"

What measures are in place to protect children?

We do not knowingly collect any personal identifiable information directly from children under the age of 13. We do not ask children under the age of thirteen (13) years to provide personally identifiable information in connection with the use of BOUNDLESS BY BAKER & TAYLOR. To our knowledge, such children use BOUNDLESS BY BAKER & TAYLOR with permission of a parent, legal guardian or Library employee or representative.

If you believe we have inadvertently collected personal information of a child under 13 without proper parental or legal guardian consent, please contact us immediately so that we may delete such data as soon as possible.

As explained elsewhere in this Privacy Statement, if your School (or a technology provider engaged by your School, such as Clever, acting on your School's behalf) sends us any elements of your Student Data, such elements will be kept confidential by us and used by us only for the purposes of performing services on the School's behalf.

We recommend that parents and guardians discuss Internet privacy and safety with their children.

When using the Internet, children should be advised, among other things, to:

  • Never give out personal information such as your real name, phone number, email address, or school without first consulting your parents or guardians. Remember, just because someone asks for information about you does not mean you have to tell them anything about yourself.
  • Never arrange a meeting with someone you meet online. Unfortunately, sometimes people pretend to be people they are not. Remember that not everything you read online is true.
  • When creating a username, do not include personal information like your last name or date of birth.
  • Do not share your password with anyone but your parents. When you use a public computer make sure you logout of the accounts you have accessed before leaving the terminal.
  • Do not post photos or videos online without getting your parents' permission.
  • Do not buy anything online without talking to your parents first. Some ads may try to trick you by offering free things or telling you that you have won something as a way of collecting your personal information.
  • Talk to your parents before you open an email attachment or download software. Attachments sometimes contain viruses. Never open an attachment from someone you don't know.
  • Do not send or respond to mean or insulting messages. Tell your parents if you receive one. If something happens online that makes you feel uncomfortable, talk to your parents or to a teacher at school.
  • Many social networking websites (e.g., Facebook, Twitter, Second Life and MySpace) and blog hosting websites have minimum age requirements to sign-up. These requirements are there to protect you!
  • Talk to your librarian, teacher or parent about safe and accurate websites for research. Your Library and School offer lots of resources. If you use online information in a project for School make sure you explain where you got the information.

How can parents and guardians oversee the personal information of their children?

The first step in gaining access to your child's account is to make your request in person to staff at the Library or School location. Be prepared to show proof of your identity and of your relationship with the child. Staff will then be able to retreive the information for you.

You may deactivate your child's account if desired. If any personal information is inadvertently collected from your child, you may make a request to review and alter it.

Note that BOUNDLESS BY BAKER & TAYLOR does not require children under the age of 13, as a condition of participation, to provide more information than is reasonably required.

Borrowing Information

How is my borrowing record protected?

Your borrowing record may be loaded from your Library or School record during your sessions online, but this information is not permanently stored on your BOUNDLESS BY BAKER & TAYLOR account, and is not shared with other users. You may choose to create a record of your recently-borrowed titles where available; information about recently borrowed items is not made available to the public unless you choose to post Interactive Content. If you do not post Interactive Content, no automatic record of your borrowing will be created through this feature.

Interactive Content

What is Interactive Content?

You may use BOUNDLESS BY BAKER & TAYLOR to view or post reviews (if permitted by your Library or School) or otherwise participate in any interactive features offered there. All of this material is referred to in this Privacy Statement as "Interactive Content".

If you are under age 13, you may not submit or post personal information on or to BOUNDLESS BY BAKER & TAYLOR, whether through Interactive Content or otherwise.

Can Interactive Content be viewed by the public?

Interactive Content has been designed for sharing, and can usually be viewed by the public.

If you are uncomfortable with the idea of sharing Interactive Content with others, please do not use interactive features offered on BOUNDLESS BY BAKER & TAYLOR or contribute ratings, reviews, or other types of Interactive Content. You do not need to create Interactive Content in order to use BOUNDLESS BY BAKER & TAYLOR.

Will my name be visible with my Interactive Content?

Reviews and ratings that you post to BOUNDLESS BY BAKER & TAYLOR will be accompanied by the username that you create, or by whatever display name that you choose at a later date. When creating a username, please do not include personal information like your last name or date of birth.

Can I change my Interactive Content?

After Interactive Content has been submitted by you and is posted to the BOUNDLESS BY BAKER & TAYLOR website it becomes part of our data bases, our data back-up system and may be indexed in third-party search engines like Google. Interactive Content that is posted may remain available on BOUNDLESS BY BAKER & TAYLOR indefinitely, even if you have terminated your use of BOUNDLESS BY BAKER & TAYLOR or closed your Library or School account.

In the event of complaints regarding violations of the EULA, this type of information may be used by us to investigate.

Other Information

Feedback and Suggestions

Feedback or suggestions that you submit will not be considered confidential and may be stored for analysis and follow-up.

Non-Identifying Information

We may gather anonymous information from user profiles and preferences in order to improve the quality and scope of BOUNDLESS BY BAKER & TAYLOR, which may include the following:

  • Information such as your browser type or IP address helps us to understand how authorized users use BOUNDLESS BY BAKER & TAYLOR and how it might be improved.
  • Data from your account may also be aggregated in an anonymous way.
  • Anonymous search logs may be analyzed to improve the search algorithms.
  • We may employ clear gifs (also known as web beacons) which are used to anonymously track the online usage patterns of authorized users.
  • We may also collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends.

Cookies

Cookies are small files used to enhance the functionality of websites.

  • We may set and access temporary session cookies on your computer in order to make our system easier for you to use. In addition, a more persistent cookie may be used to store your user preferences. A cookie may also convey information to us about how you use BOUNDLESS BY BAKER & TAYLOR (e.g., the pages you view, the links you click and other actions you take), and allow us to track your usage. These files do not contain or transfer any personally-identifiable information.
  • You may also choose on the log-in page to save your username in a cookie by checking "remember me."
  • If you wish to be notified when you receive a cookie, you may set your browser to do so.

External Sites

The Internet is a big place: take care to guard your personally identifying information. This website may link to other websites that collect personal information. We are not responsible for the practices employed by websites, applications or services linked to or from BOUNDLESS BY BAKER & TAYLOR. We recommend that you review the privacy policies of these sites before providing them with any personal data.

Changes to this Privacy Statement

We may modify or update this Privacy Statement from time to time so you should review this page periodically. If we change the policy in a material manner, for example if we seek to collect or use personal information in a materially different way than we had previously, we will provide at least 30 days' notice to the Library so that you have sufficient time to evaluate the change in practice. Your continued use of BOUNDLESS BY BAKER & TAYLOR after a change will signify your acceptance of the new terms.

This Privacy Statement was last modified as of August 16, 2023.

Change of Service

Following termination or deactivation of a Library or School account, we may retain information for a commercially reasonable time for backup, archival, or audit purposes but any and all Student Data associated with the School, if applicable, will be promptly deleted. We may maintain anonymized or aggregated data, including usage data, for analytics purposes.

In the event that your Library or School discontinues its participation in BOUNDLESS BY BAKER & TAYLOR, your Library or School may ask us to transfer your information to a third party provider of a similar service.

In addition, we may transfer your information stored on BOUNDLESS BY BAKER & TAYLOR to a successor entity of Baker & Taylor or to any entity which owns or purchases substantially all of the stock or assets of Baker & Taylor or a division of Baker & Taylor.

Comments? Questions? Contact us at boundless@baker-taylor.com

Library and School Privacy Policies

You may also be interested in reading the privacy policies of your Library or School, which can be found on the website of your Library or School, as applicable.

Third Party Vendors

We may use third-party service providers and technologies to help deliver BOUNDELSS BY BAKER & TAYLOR to your Library or School. If and when you choose to use BOUNDELSS BY BAKER & TAYLOR, we may need to share your information described elsewhere in this Privacy Statement with these third parties, but only as necessary for them to provide those services. We require such any third party vendors to conform to this Privacy Statement.